Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and improve your browsing experience.

Cookies are commonly used to keep you logged in, remember your settings (like dark mode or language preferences), and understand how you use a website. They are not programs and cannot access or harm your device.

At Mue, we use a minimal number of cookies—only what's necessary to provide our service. We do not use cookies for behavioral tracking or advertising.

2. Cookies We Use

Essential Cookies

We use a small number of essential cookies that are necessary for our service to function properly:

Session Cookies - These cookies keep you logged in to your Mue account when you use app.mue.so. They expire when you close your browser.
Example: mue_session (expires on browser close)
Preference Cookies - These cookies remember your settings, such as dark mode or language preferences, so you don't have to reconfigure them every time you visit.
Example: mue_theme (expires in 1 year), mue_lang (expires in 1 year)

These cookies are exempt from consent requirements under GDPR because they are strictly necessary for the service to function.

Analytics Cookies

We do not use analytics cookies. Mue uses Plausible Analytics, a privacy-first analytics service that does not use cookies.

Plausible tracks page views and basic usage statistics without setting any cookies on your device. This means:

No cookies are stored on your device for analytics
No cross-site tracking or behavioral profiling
No personal data collected
GDPR compliant by design

Learn more about Plausible's privacy practices at https://plausible.io/privacy.

3. Third-Party Cookies

We do not use third-party tracking cookies on our marketing website (mue.so). There are no cookies from advertising networks, social media platforms, or other third-party trackers.

Stripe (Payment Processing)

If you upgrade to a paid plan on app.mue.so, Stripe (our payment processor) may set cookies on the payment pages to process your transaction securely. These cookies are necessary for payment processing and fraud prevention.

Note: Our marketing website (mue.so) does not directly use Stripe. Payment processing occurs only on the main application (app.mue.so) when you upgrade to a paid plan.

You can learn more about Stripe's cookie usage in their Privacy Policy.

4. Your Choices

You have control over cookies on your device. You can block or delete cookies through your browser settings:

Google Chrome: Manage cookies in Chrome
Mozilla Firefox: Enhanced Tracking Protection in Firefox
Apple Safari: Manage cookies in Safari
Microsoft Edge: Delete cookies in Edge

Impact of Disabling Cookies

If you choose to block or delete cookies, please note the following impacts:

Essential cookies: Disabling essential cookies (session and preference cookies) may prevent you from logging in to your Mue account and will reset your preferences (like dark mode) on each visit.
Analytics cookies: Since we use cookieless analytics (Plausible), blocking cookies will not affect our analytics tracking.

Rest assured: We do not use behavioral tracking or advertising cookies, so blocking cookies will not affect your privacy with Mue.

You may notice that Mue does not display a cookie consent banner when you visit our website. This is intentional and compliant with GDPR and ePrivacy Directive regulations.

Why No Cookie Banner?

Cookieless Analytics: We use Plausible Analytics, which does not set any cookies for tracking. This means no consent is required for analytics.
Essential Cookies Only: The only cookies we use are essential cookies (session and preference cookies) that are strictly necessary for the service to function. Under GDPR, essential cookies are exempt from consent requirements.
No Third-Party Tracking: We do not use third-party tracking cookies from advertising networks or social media platforms.

GDPR Compliance

Our approach to cookies is fully compliant with the General Data Protection Regulation (GDPR) and the ePrivacy Directive:

Transparency: We clearly explain which cookies we use and why in this Cookie Policy.
Minimal Data Collection: We only collect data that is necessary to provide our service.
Privacy by Design: We chose Plausible Analytics specifically because it respects user privacy without requiring consent banners.

This means you can use Mue without the annoyance of cookie consent banners, while still enjoying full privacy protection.

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us at privacy@mue.so.